Deliver More Efficient Online Customer Service At Every Customer Touch-Poin

A guide for serving customers seamlessly and effectively through all channels

Knowledge base (KB) software from Synthetix

Unlimited questions, one fixed rate

5 Killer reasons why you’re doing it wrong

Replace casual chatter with purposeful conversations

First class customer service starts online

New routes for your online customer service strategy

The cure for the common call | Multi-channel online customer service

Dealing with online multi-channel customer service headaches

Create online customer service tools with APIs

Full support for New Facebook and Microsoft Chatbots

Web self-service

Top channel for getting answers fast

Delivering Omni Channel Customer Service Experiences

What is the difference between multi channel and omni channel customer service?

Facebook and Microsoft Chatbots

Synthetix Offers Full Support for New Facebook and Microsoft Chatbots