Posts tagged with 'service'

Synthetix self-service and knowledge software offer to U.S. utilities

A radical departure from traditional customer support and pricing models.

Reflecting on the efforts and strategies of 2017

What will be the key customer experience trends this year

Santa\'s little helpers

Bots, the tool for omni-channel

How to overcome the challenges of the next decade

Securing your place among the service elite

(Que horror laughter sound effect)

The frightening truth about bad customer service

Time is of the essence

Delivering rockstar customer experiences

Storm of reactions

after BBC reports on phone complaints

Advantage Customer Experience

Get Your Competitive Game On

The politics of creating exceptional customer service

The campaign for better service