|
|
|
|
 |
|
|
 |
|
|
|
|
 |
No matter what size your organisation is, the customer service you provide is massively important - yet often customers looking for answers from corporate websites are faced with search engines that produce drab lists of results or page after page of confusing FAQs.
FaqtAgent is an FAQ knowledge-base that makes all of your customer-facing information accessible through a simple, intuitive interface. Using our smartAgent technology, faqtAgent boasts industry-leading Natural Language understanding to ensure that your customers get the answers they need every time - boosting their satisfaction and cutting inbound calls to your call centre.
|
FaqtAgent constantly gauges the popularity of questions in your knowledge-base and uses intelligent algorithms to rank them accordingly, which means that the most effective will always get presented to customers first.
What's more, managing the knowledge in your faqtAgent knowledge-base is quick and easy, requiring no special technical knowledge - so managing faqtAgent won't stretch your customer service budget.
Contact us to find out more
|
|
 |
|
|
|
