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You are here: Home > About Us |
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We are a leading British developer of intelligent, multi-platform Virtual Agent software for online customer service and brand marketing. We founded Synthetix in 2001 to develop a unique Natural Language software application that could drive knowledge management, customer support and online marketing without the high implementation and maintenance costs previously associated with Virtual Agent technology. |
Since then, we've worked with organisations large and small to implement award-winning solutions that have served millions of answers to people all over the world. Synthetix smartAgent and brandAgent implement friendly automated customer service on websites, add human interaction to banner adverts, communicate with consumers over mobile phone text messaging and even act as realtime knowledge-bases for customer support representatives in contact centres.
We do more than just sell you software, though. When you purchase a Synthetix Virtual Agent you get access to the design skills of the most experienced team in the industry, and we apply all of that knowledge and experience to build an application that will be a perfect fit to your business and its requirements. To try smartAgent for yourself, have a chat with Jean, then contact us directly to talk more about your knowledge management requirements and to discuss an in-context demo just for your organisation. Visit our Clients page to read some of our case studies and find out what our customers say about us. |
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