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 Synthetix is a provider of multi-channel customer service software which enables your customers to self-serve answers to their questions via the web, mobile phones and social networks such as Facebook. Synthetix also provides a cloud-hosted, call centre knowledge base through which agents rapidly search for answers to customer queries. Completing our suite of complementary solutions, Synthetix offers a seamless live-chat capability which connects customers with your call-centre for a one-to-one dialogue. Synthetix has been a class-leading customer service software company for over 10 years. If you would like a demonstration of our Virtual Agents, live chat or FAQ and knowledgebase software, you can contact us here. |
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